Basics Bank Closed Monday 29th June 2026

Due to a broken lift, we have had to close on Monday 29th June. All our other venues are operating as normal.

Financial Giving

The quickest & easiest way to support us financially is to make an online donation

SCM Conference 2026

Read the summary of this years' conference, and catch up with the talks.

Annual Statistics

Basics Bank

(Calendar Year 2025)

15,529

we have fed people

times

1,360

we have clothed people

times

1,420

we now have

referral agents


Marketplace

(Calendar Year 2025)

we ran

4

Marketplace venues

56,706

we provided

items of food

4,362

we had

member visits


Schools

(Academic Year as of July 2025)

199

we delivered

we delivered

"Question of Faith" RE Days

we carried out

81

Assemblies

we carried out

41

Transition Days
(for Y6 Pupils moving on to Y7)

1,012

we handed out

"It's Your Move" Booklets

we visited

15,010

Pupils

we also made

7

Other Visits
(including prayer spaces, school fairs, and more)

we supported

2

Grow Community

we ran

7

'CAP Money' courses

Project Overview

Basics Bank

In order to receive food and / or clothing help from our Basics Bank, clients must be issued with a voucher from one of our many Referral Agents, who are able to determine how and when emergency provision is needed to help people through short-term crises and problems that they encounter.

Once issued with a food voucher, a client can redeem it at any of our food venues on the day(s) they are open, or for help with clothes, in order to offer maximum choice to clients, we have one clothes venue which opens on Fridays.

Marketplace

The Marketplace is a membership scheme for local people who want to benefit from access to affordable, fresh, healthy food in an inclusive and supportive environment.

Each of our Marketplaces are run by a team of local volunteers who build relationships with members, are available to talk over a tea or coffee, and provide assistance with food choices if required.

You do not need to be referred to become a member, but you must live at a postcode in the area local to each Marketplace.

Schools Work

We visit 50+ schools across the region every academic year, delivering dynamic, interactive themed Assemblies, bespoke Question of Faith RE days, Transition workshops, and tailored support creating, cultivating, and curating Prayer Spaces.

You can invite one of our trained teams to visit your setting by phoning the office on 02380 550 435 or by emailing the schools team on:

schools@southamptoncitymission.co.uk

Client Feedback

I’d like to say that over the years, we’ve seen so many of our Monday volunteers flourish, and discover talents they never knew they had, listening to distraught clients, and showing them love and care. Some coming out of their shell and gaining confidence talking to clients

And also being there for each other when going through difficult times.

Love this work so much!!
— Roz
I enjoy talking to the clients in basics bank and love working with all the volunteers
— Sandy
Volunteering gives me a sense of purpose and a sense of belonging. The purpose comes from being able to give to those who are in greatest need. The belonging comes from being a member of a loving, courageous and gentle team.
— Steve

Volunteering Opportunities

We are a charity helping to create opportunities, and equip others to do the work of God’s Kingdom. This means that for the bulk or our work, we depend on our brilliant, diverse, and hard working team of volunteers.

We offer volunteer taster days, as well as ongoing training & support, a great team atmosphere, and rewarding opportunities to make real difference in our community.

Get in touch to talk with us about current volunteering opportunities available.

Basics Bank

Drive a Van
Serve a Client
Prepare a Food Parcel
Be a Driver’s Mate

Marketplace

Run a Session
Restock Shelve
Serve Tea & Coffee
Welcome Members

Schools Team

Help in a School
Pack a Resources Box
Create  Resources
Train to Lead a Day

Other Areas

Help in the Office
Share our Story
Become a Fundraiser